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How do I confirm if my subscription has been activated?
When you purchase a SwifDoo PDF Individual Plan, your subscription is automatically linked to your account—no license code is needed. Simply log in to the User Center with your email address to check your account benefits.
We will send the order confirmation to you via email within 10 minutes of your purchase. If you do not receive it, it may be due to network delays or other reasons. Please contact us for assistance.
What’s the difference between the perpetual plan and other plans?
To better understand the difference between the perpetual plan and other plans, consider the following aspects:
1.Monthly, Quarterly, Annual, and 2-Year plans are subscription-based and renew automatically at the end of each billing cycle.However, the perpetual 1-PC and perpetual 2-PC plan are one-time fees and includes lifetime updates.
2.No matter which individual plan you choose, you’ll receive unlimited free updates and upgrades during the validity period of your membership.
Can I cancel my subscription any time?
Yes. You can contact us to end your subscription plan whenever you want. However, once you cancel it, we will not renew your account and will disable all features after the current subscription plan expires.
What is your refund policy?
We offer a free trial for users to try before they purchase. Before you buy, please make sure you have a clear understanding of the product. If you need technical assistance or have any questions about the software, please contact us via email. If you need a refund, please email support@swifdoo.com clearly stating your reasons.
Is there a discount for communities, non-profits or education users?
Yes.SwifDoo PDF has extended its discount program to communities, non-profits and education users, helping them maintain and upgrade their own labs while conserving their budget. Such discount is on an application basis. Please visit the Team & Business Plan section or email us at support@swifdoo.com with your organization details and the software version for more information.